Frequently Asked Questions
Everything you need to know about your FUXTEC shopping experience.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location.
How can I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Simply use our online portal to generate a prepaid return label and drop your package at any authorized carrier location.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I care for my FUXTEC apparel?
To maintain the quality of our fabrics, we recommend machine washing in cold water with similar colors and tumble drying on low heat or air drying.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping costs and delivery times are calculated at checkout based on the destination.
How can I track my order status?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.